Support and Customer Care

MyInstoreRadio DJ

Support and Customer Care

How Can We Help You?

Send a direct message to our dedicated Support and Customer Care Team.

Contact Us

Phone

Americas: +1 (646) 968-0339
Europe: +45 70 229 221
Asia-Pacific: +61 2 9098 0424

Email Support
Email Sales

Verify if Your MIR Media Player Is Connected

Enter the MIR Media Player MAC address located on the bottom of the device

MAC addresses are expressed in six hexadecimal values possibly separated by colons (:) i.e. they can only be numbers 0–9 and the letters A–F

MIR MEDIA PLAYER

How to Install the MIR Media Player for Either Music or Digital Signage

The MIR Media Player arrives pre-provisioned for your venue and ready for use. Simply connect to power, internet and your existing AV system.

Our dedicated streaming device is designed to meet your needs for simple, seamless installation and connects to any commercial sound system.

  1. Connect Ethernet cable to LAN port
  2. Connect RCA audio cable from your amplifier or HDMI cable from screen or TV
  3. Connect power cord
  4. Connection to the Internet has been established when correct time is displayed
  5. Verify MIR Media Player connection

MIR Media Player for Music

MIR Media Player for Digital Signage

My Instore Radio Streaming App for iOS and Android
MIR STREAMING APP

How to Download the MIR Streaming App for Music

The MIR Streaming App is available on Google Play for Android and the App Store for iOS. Simply download and install it on any compatible device you already own.

Download My Instore Radio Streaming App on Google Play
Download My Instore Radio Streaming App from the App Store

Connect the app to your sound system using an amplifier, Bluetooth, Apple AirPlay, or any other wireless technology supported by your device and speakers.

Let’s discuss your business needs