Support and Customer Care

How Can We Help You?

Send a direct message to our dedicated Support and Customer Care Team.

Contact Us


Americas: +1 (646) 968-0339
Europe: +45 70 229 221
Australia: +61 2 9098 0424

Email Support
Email Sales

Verify if Your MIR Media Player Is Connected

Enter the MIR Media Player MAC address located on the bottom of the device

MAC addresses are expressed in six hexadecimal values possibly separated by colons (:) i.e. they can only be numbers 0–9 and the letters A–F


How to Install the MIR Media Player

The MIR Media Player arrives preconfigured for your venue and ready for use. Simply connect to power, internet and your existing AV system.

Our dedicated streaming device is designed to meet your needs for simple, seamless installation and connects to any commercial AV system.

Let’s discuss your business needs