Return

If you are returning a MIR-Player, please select one of the following addresses:

Americas:

My Instore Radio
c/o In-Store Radio LLC
Attention: RETURNS/REPAIRS
385 South Lemon Ave, #E310
Walnut, CA 91789
United States of America

Phone: +1 (646) 968-0339

Europe:

My Instore Radio
Attention: RETURNS/REPAIRS
Montanavej 10
7190 Billund
Denmark

Phone: +45 70 229 221

Step 1

Please include in the package:

 
MIR-Player and Power supply

Step 2

Please include the following on the label:

If you are returning the MIR-Player from a foreign country and “RETURN / REPAIR“ is not included on the label, the MIR-Player will most likely be detained in customs. My Instore Radio is not responsible for delays or any additional costs related to that.

If you have to indicate a value of the MIR-Player, please type in EUR 80 or USD 100 per device.

We recommend using a shipping company like UPS, DHL, TNT or GLS. These companies do not charge additional handling fees. All costs incl. any customs or handling charges upon shipment must be paid by the customer who returns the MIR-Player.

If you have any questions, please don’t hesitate to contact our Support and Customer Care.