Support and Customer Care
Support and Customer Care
How Can We Help You?
Send a direct message to our dedicated Support and Customer Care Team.
Contact Us
Phone
Americas: +1 (646) 968-0339
Europe: +45 70 229 221
Asia-Pacific: +61 2 9098 0424
Email Support
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Verify if Your MIR Media Player Is Connected
Enter the MIR Media Player MAC address located on the bottom of the device
MAC addresses are expressed in six hexadecimal values possibly separated by colons (:) i.e. they can only be numbers 0–9 and the letters A–F
How to Install the MIR Media Player for Either Music or Digital Signage
The MIR Media Player arrives pre-provisioned for your venue and ready for use. Simply connect to power, internet and your existing AV system.
Our dedicated streaming device is designed to meet your needs for simple, seamless installation and connects to any commercial sound system.
- Connect Ethernet cable to LAN port
- Connect RCA audio cable from your amplifier or HDMI cable from screen or TV
- Connect power cord
- Connection to the Internet has been established when correct time is displayed
- Verify MIR Media Player connection